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Network Maintenance

All network operations services are tailored to every client. Whether total round-the-clock network, management or supplementary services, the specifications exactly match the business and budgetary requirements. The reliability and quality of service is always guaranteed by stringent Service Level Agreements.

The regular maintenance of hardware at the remote site is essential to the delivery of network availability and resilience – especially when situated in some of the most remote and challenging locations in the world. MegaSatCom tailors its maintenance services to the business and site requirements.

MegaSatCom believes in a preventative approach to assure your network always operates at peak performance in “mission critical” situations. MegaSatCom offers a range of back-up redundant switching options to ensure that the failure of a single piece of equipment doesn’t affect network performance.

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Key Capabilities

  • Tailored Service Level Agreements
  • Managed Services
  • 24 x 7 Technical Phone Support
  • Back-up and Redundant Path Switching
  • Preventative Maintenance Plans
  • Remote Monitoring and Control
  • Back-up and Redundant Path Switching
  • Asset Management

Maintenance is a necessary component of an optimally operating network. MegSatCom Maintenance Services are designed to deliver network performance that is cost effective. All maintenance packages are guaranteed and backed by MegaSatCom detailed Maintenance Agreement.

  • Design
  • Build
  • Manage
  • Maintenance

Design

  • Voice and Data Modelling
  • Performance, Availability, Security and Capacity Planning
  • Technology Evaluation and Selection
  • IP Planning and Routing
  • Site Planning and Surveying

Manage

  • Remote Diagnostics
  • Network Traffic Monitoring and Analysis
  • Alarm Monitoring and Analysis
  • Remote Network Configuration and Updating
  • LAN and WAN Monitoring

Build

  • Build, Installation and Integration
  • Safety Consultancy and Risk Assessment
  • Satellite Deployment and Alignment
  • Network Provisioning
  • Commissioning and Testing

Maintenance

  • Remote Monitoring and Control
  • 24/7 Technical Phone Support
  • On-Site Technical Support
  • Preventative Maintenance Plans
  • Back-Up and Redundant Path Switching

Multi-Service Networks

A single global infrastructure seamlessly operates all network services. Intelligent traffic management and bandwidth allocation ensures that network users always have access to the services they need. Careful network planning extends performance and reach with the minimum network equipment or management overhead. In addition, self-healing networks provide high availability in the most remote and extreme environments.

Rapid Deploy Networks

For temporary, ad hoc, unforeseen or emergency, disaster response, imminent danger situations or safety communications MegaSatCom provides highly secure satellite and wireless network infrastructure. Rapid deploy networks can be easily configured and reconfigured as needs change. Vehicle/trailer mounted units reduce connection times to hours, while mobile units can be transported and installed in as little as 15 minutes. Leasing options are available.

MegaSatCom’s preventive and on-site support and maintenance ensures up-time.   Contact Us

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